1. You have 14 calendar days from made order to cancel Your order at any reason.
2. Your order needs to have the electronic receipt or proof of purchase if You want to cancel order.
3. If there is a reason of extra situation before 1 day of the event, we can hold Your purchase and offer You a next class spot. Your purchased course will be hold for the next course and You will have the right to sit the class at the next course.
4. If there is a reason of any situation before 14 days of the course, we can offer You 30 percent money back guarantee if You have paid full course price. If You have paid only 50% price of the course, we can not offer You any money back guarantee. We still can offer the place to the next course and hold Your order until You will choose the date which fits Your schedule.
Your purchase will be confirmed by our welcome letter. If You did not received our letter by one working day, please contact us immediately!
Dat Controller: Agnė Jakniūnienė, Under the name: ,,GDPR LEADERS.COM", dpo contact e-mail: [email protected], telephone: +370 6 9554953;
2. Data collection Purposes
We collect, use and disclose Personal Information (1) to provide you with the service you have requested, (2) to make a payment or to get the payment from You and (3) to offer you additional products and services we believe you might be interested in. The purposes for which we collect Personal Information will be identified before or at the time we collect the information. In certain circumstances, the purposes for which formation is collected may be clear, and consent may be implied, such as where your name, address and payment information is provided as part of the order process.
Knowledge and consent are required for the collection, use or disclosure of Personal Information except where required or permitted by law. Providing us with your Personal Information is always your choice. However, your decision not to provide certain information may limit our ability to provide you with our products or services. We will not require you to consent to the collection, use, or disclosure of information as a condition to the supply of a product or service, except as required to be able to supply the product or service. All required to fill information is market like this * .
4. Limiting Collection
The Personal Information collected will be limited to those details necessary for the purposes identified by us. With your consent, we may collect Personal Information from you in person, over the telephone or by corresponding with you via mail, facsimile, or the Internet. All collections will be made under Your consent.
5. Limiting Use, Disclosure and Retention
Personal Information may only be used or disclosed for the purpose for which it was collected unless you have otherwise consented, or when it is required or permitted by law. Personal Information will only be retained for the period of time required to fulfill the purpose for which we collected it or as may be required by law.
5.1. Personal Information usage time: a) Contact form information: will be kept for 30 days period, then deleted permanently. b) E-mail information: will be kept for 30 days period, then will be deleted permanently. If the e-mail information is attached with the financial information, it will be kept for 10 years by the Lithuanian law. If the information after our deletion is kept into the e-mail provider server for longer period, we do not take the responsibility for this period retention. c) Information transferred by the Telephone call: is not stored in any form at our Company. d) Newsletter database: Your e-mail, name/Company name will be kept as long as You will not cancel Your subscription.
5.2. YOUR INFORMATION CAN BE PROVIDED TO:
a) Bank: SWEDBANK, Lithuania
b) E-mail provider: 1&1 Mail and Media Inc., JAV
c) Course and exam controller and provider: IAPP , Belgium
e) VPN provider: AVAST, Czech Republic
f) Internet provider: AB Telia Lietuva, Lithuania
Personal Information will be maintained in as accurate, complete and up-to-date form as is necessary to fulfill the purposes for which it is to be used. If You want to update Your information, please contact us by: [email protected]
7. Safeguarding Customer Information
Personal Information will be protected by security safeguards that are appropriate to the sensitivity level of the information. We take all reasonable precautions to protect your Personal Information from any loss or unauthorized use, access or disclosure. We always encrypt Your data, secure our Internet line, secure our devices with antivirus, password and antimalware programs, secure the transaction of the payment by SSL certificate, limiting the personnel usage of Your usage data and never sell Your data.
We will make information available to you about our policies and practices with respect to the management of your Personal Information.
9. YOUR RIGHTS
Upon request, you will be informed of the existence, use and disclosure of your Personal Information, and will be given access to it. You may verify the accuracy and completeness of your Personal Information, and may request that it be amended, if appropriate. However, in certain circumstances permitted by law, we will not disclose certain information to you. For example, we may not disclose information relating to you if other individuals are referenced or if there are legal, security or commercial proprietary restrictions.
10. Handling Customer Complaints and Suggestions
Cookies are widely used and most web browsers are configured initially to accept cookies automatically.
You may change your Internet browser settings to prevent your computer from accepting cookies or to notify you when you receive a cookie so that you may decline its acceptance. Please note, however, if you disable cookies, you may not experience optimal performance of our website.
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Other Websites and public Internet
We do not take the responsibility of Your personal data security if You are using Public Internet provider, not taking care of Your information security, or Your home Internet/router is not safe.